“Coming from Peru, Barcelona helped me see things from new angles, explore new horizons and open my mind”
30 de November de 2023
Any activity that involves social interactions can lead to conflict at any time. It happens in every area of life: personal, social, academic, work… The key is knowing how to solve them.
Having this problem inside companies is more common than we would think. We’re human beings and we spend a great part of our time in a single place with our coworkers. Arguments and problems caused by stress, the hectic pace or simple disagreements are bound to happen.
We must be able to differentiate between constructive and destructive conflicts.
A constructive conflict can be beneficial for the company since it lets teams bring forward different points of view and split opinions that will help arrive at better solutions.
On the other hand, the main problem that companies face with destructive conflicts among coworkers is that it jeopardises the stability, operability and production of the company, altering work rhythms, deadlines and final results.
Work environments are trouble spots, but other more emotional factors like ambition, envy, or professional jealousy also play a role. But, why does conflict occur?
Spotting problems on time and knowing how to solve them correctly is fundamental for a company to work at its full capacity.
There’s no magic formula to solve a conflict among coworkers, but there are a series of items and techniques that can help us handle the situation better:
Companies use different conflict resolution techniques depending on their needs, the severity or the type of problem they need to solve. The most common ones are:
Conflict resolution is not easy. In order to prevent conflict, it’s important that each worker knows what their duties are, which goals they must reach and that they establish good communication. More and more companies reach out for coaching services in order to learn how to act in these situations.